We ship with DHL.
You will receive an email with the tracking number after shipping.
Response time in under 24 hours
COMPETENCE FOR ALL YOUR CONCERNS
24 HOURS & 7 DAYS A WEEK
Generally yes, with exceptions. Do not open the capsules if the product FAQs advise otherwise.
Store in a cool, dry place, protected from light, and out of reach of small children. Store liquid products in the refrigerator after opening.
Between 1.5 and 2 years. The exact best-before date can be found on the packaging.
We are very sorry that you cannot find the product you want at the moment.
Due to the current shortage of raw materials, some of our deliveries are unfortunately currently delayed, as some raw materials have become almost impossible to obtain since the crisis, and even if they are, delivery times are very long. We are doing our best to be able to offer all products again as quickly as possible. In addition, if the product has already been produced, we always conduct a laboratory analysis for active ingredients, harmful substances, and contamination, which may cause additional delays in delivery. Safety and quality are our top priority, which is why we do not want to shorten the process here in order to maintain our high standards.
Due to legal requirements, we are not permitted to make precise statements about the effects. We recommend conducting your own research.
At this time, we are unable to process orders via email or phone. As a family business
However, we are constantly working to improve and expand our service for our customers. As soon as the service is available, we will, of course, inform you.
Yes. Please use the payment provider Klarna (purchase on account with Klarna). Klarna is one of the leading payment providers in the EU, which handles our payment processing for purchase on account.
You can see all payment methods in the checkout.
Pregnant and breastfeeding women should discuss taking the medication with their doctor.
If you are under 18 years of age, consult a doctor before use.
If you have received an incorrect or damaged item,
Please inform us by email at kundenservice@herbbio.de so that we
We can send you a replacement as soon as possible.
If necessary, we will of course send you a corresponding
Return label with which you can return the incorrect or damaged item
you can send back to us.
In any case, we will cover the costs and risk of your return.